Every caption is written by the groomer who cared for Mochi that morning. Real notes from a real appointment.

โMochi arrived tucked against Jamie's chest in her favorite fleece pouch. We let her stay there for the first five minutes.โ

โ4.6 oz. Right on track. We weigh every glider at every visit โ small changes tell big stories.โ

โ16 nails. Each one. Under the magnifying lamp so I can see every quick. Mochi barely stirred.โ

โUnscented oatmeal bath in a shallow warm dish. The water barely covers her toes. She explored every corner.โ

โEars checked under magnification. Clean, clear, and healthy. I noted the small scar on her left โ Jamie already knew about it.โ

โBack in the pouch. She went straight for the back corner and curled up. That's how I know a session went well.โ

โJamie texted me later: 'She glided across the room tonight like she owned it.' That's the whole point.โ
No dogs. No cats. No compromises. Every product, every technique, and every training hour was chosen with sugar gliders specifically in mind.
All 16 nails, done right.
โฑ 20 min
The full spa experience.
โฑ 55 min
Groom + health snapshot.
โฑ 75 min
Every groomer at Glide holds an exotics certification. No exceptions.
Lead Exotics Groomer
Seven years working exclusively with small exotic mammals. Priya completed her exotics certification at UC Davis and has groomed over 180 sugar gliders personally. She keeps two gliders of her own โ Tangerine and Fig.

Wellness & Enrichment Specialist
Marcus trained as a vet technician before pivoting to exotic pet wellness. He developed Glide's oatmeal bath protocol and writes the temperament notes that owners receive after every Wellness Bundle session.
Junior Groomer & Colony Care
Soo-Jin grew up breeding sugar gliders with her family in Portland. She joined Glide to bring colony-care expertise โ she understands bonded pairs, joey handling, and the social dynamics that make each glider unique.
โI've had Cinnamon for three years and tried two other groomers. Neither one knew what a bonding pouch was. Priya let her stay in the pouch for the whole intake โ I nearly cried.โ

Jamie Kowalski
Portland, OR ยท Cinnamon
โI breed a colony of 11 and bring them in batches of three. Soo-Jin remembers every single one by name, knows their individual temperaments, and has never once stressed a glider out.โ

Mei-Ling Torres
San Francisco, CA ยท Colony of 11
โThey sent me a photo report. A PHOTO REPORT. With timestamps and captions from the groomer. I framed the picture of Mango mid-yawn on the scale and it's on my desk.โ

Alicia Nguyen
Denver, CO ยท Mango
โMarcus wrote a full health summary after the Wellness Bundle. He noticed Papaya's weight was up 0.3 oz and suggested reducing mealworm frequency. My vet confirmed the same thing two weeks later.โ

Devon Okafor
Seattle, WA ยท Papaya
โMy joey Biscuit is 6 months old and terrified of strangers. They let me stay in the room the whole time and talked me through every step. He fell asleep during the nail trim.โ

Ryan Castellano
Austin, TX ยท Biscuit
First appointments include a complimentary temperament consultation. Bring their favorite pouch โ we'll handle everything else.